Contact Us

Talk to Us. We Actually Reply.

You have a question. We have an answer. Probably within a few hours.

The fastest way

Email: hongrui75@outlook.com

No chatbots. No phone trees. Just a real human who knows our products.

How fast?

Most emails get a reply within 2 hours on business days. Even if it’s just to say “let me check on that.” Weekends might take a little longer — we sleep sometimes.

Before you email

Check our [FAQ page]. We put the most common questions there (shipping, returns, sizing). Saves everyone time.

Mailing address (only for returns after getting approval)

HONGRUI GLOBAL TRADING LIMITED

Room R2, Unit D, 16th Floor, Kin Kei Industrial Building, 9 San On Street, Tuen Mun, New Territories

One more thing

If you’re emailing about an order, please include your order number. It makes things 10x faster.